This page provides a list of frequently asked questions and answers. Click on a title to expand its contents
General questions
What is the purpose of this website?
This website is provided as a tool for patients to access some of their records online, send and receive messages from the clinic, fill out forms, check their appointment schedule and look up resources.
Is my information secure?
Yes. This website uses a secure connection which encrypts your information before sending between your browser and our server.
Can I pay my bills online?
No. At this time there is no capability on the website to process payments.
Sign up/Log in questions
I forgot my password. How do I get a new one?
Call the clinic by phone and request a new password.
How can I change my password?
Once you log on to your account, you can go to "My details" > "Email and password" form. Enter your current password in "Old password" field and your new password in the following two fields.
You are about to be logged out due to inactivity. Click somewhere to continue or you will be logged out.
